Banner Assist
Online applications
For assistance or questions regarding your online application contact ɬÀï·¬Student Services via infoline@cit.edu.au or (02) 6207 3188.
ɬÀï·¬Self Service
Students and staff can try these tips if they are having problems accessing ɬÀï·¬Self Service:
- Open ɬÀï·¬self service using one of these supported web browsers of Chrome, Fire Fox or Safari.
- If you see "Authentication Error" you should close the browser window, open a new window and try to sign in again.
- If you see "Authentication Error" and you are a student, sign in using your CITnumber as your username (not your email address).
- If you see "CAS Service provider not authorized" you will need to clear the cache and cookies from your web browser, then try and sign in again.
- When you sign out close the browser for security.
Help for students:
- Sign in using your ɬÀï·¬ID & PIN (or Password if you have changed it for Office 365), type ɬÀï·¬in capital letters.
- If you see "UDC Id not available" you will need to contact infoline@cit.edu.au or (02) 6207 3188.
Help for staff:
- If you see "UDC Id not available" contact Banner.assist@cit.edu.au
- Sign in using your ɬÀï·¬network username and password (not your ɬÀï·¬ID).
- If you are a staff member and also a student use you network username and password.
- If you don’t know your ɬÀï·¬network username and password contact ICTSharedServices@act.gov.au or (02) 6207 9000.
See our Frequently Asked Questions page and Glossary of Terms.
Student Administration
For questions about your personal information, applications, admissions, registrations, and account ($) details contact ɬÀï·¬Student Services via infoline@cit.edu.au or (02) 6207 3188.